This Privacy Policy explains how The Bathz Company (“BATHZ”, “we”, “us”) collects, uses and protects your information when you use thebathzcompany.com. By using this website, you agree to this policy.
Information we collect
- Order information: your name, phone number, email address and delivery address, collected when you place an order.
- Account information: if you create an account, your name, email and order history are stored so you can track orders.
- Messages: anything you send us through the contact page or email.
- Technical data: basic device, browser and usage information collected through cookies and similar tools.
How we use your information
- To process, pack and deliver your orders.
- To send order confirmations, delivery updates and support replies.
- To respond to your enquiries, including bulk and dealership enquiries.
- To improve our store and prevent fraud or misuse.
Payments
Online payments are processed by secure third-party payment providers. We do not store your full card, UPI or net-banking credentials on our servers.
Sharing your information
We share only the details needed to fulfil your order — for example, your name, phone and address with delivery partners, and payment details with payment providers. We do not sell your personal information to anyone.
Cookies
We use cookies that are necessary for the cart, checkout and your account to work, and to understand how visitors use the store. You can disable cookies in your browser, but some parts of the store may not work correctly.
Your rights
You can ask us to show, correct or delete your personal information at any time. Write to contact@thebathzcompany.com and we will respond within a reasonable time.
Changes to this policy
We may update this policy from time to time. The updated version will be posted on this page.